Our People
Steve Ranney
General Manager
Serving since 1991
440-639-3805
About Steve
Steve has returned as the GM to The Quail Hollow Country Club after 10 years as GM at the Silver Lake Country Club. Steve was the GM at Quail Hollow from 1999 – 2011 where he was instrumental in the building of the new clubhouse in 2008. Before moving to the Cleveland area, Steve was the director of golf for nine years at the Tampa Palms Golf & Country Club. Steve’s career began in 1982 as an Assistant Golf Professional for nine years at the exclusive Burning Tree Club in Bethesda, MD. A 31 year Invited employee and a 40 year member of the PGA, Steve resides in Mentor, OH with his wife of 30 years, Kim. Steve and Kim have 2 grown children, Matthew, 28 and Madison, 26. Steve is an avid sports fan, and enjoys traveling, gardening, golfing and spending time with his family. Steve is very excited to be back at Quail Hollow and looks forward to the Club's continued growth and success. If he can ever be of service, please do not hesitate to call or email him.
Mike Capel
Membership Director
Serving since 2022
440-639-3804
About Mike
With over 30 years of experience ranging from her early start in the retail clothing world to her successful career in promoting and organizing blood drives throughout the region, Brenda has proven she always puts her clients first with a friendly smile and happy demeanor. Making others comfortable comes natural to Brenda, she is easy to talk to and always ready to listen; she is very glad to be a part of the team at Quail Hollow Country Club. Her husband Gene is the avid golfer in the family and she has two adored sons along with two beautiful daughters-in law and 3 grandchildren. When she is not working, Brenda enjoys staying active and being outside whether it be gardening, hiking or biking.
Victoria Hilber
Director of Member Experience
Serving since 2020
440-639-3835
Patty Hinkle
Event Sales Coordinator
Serving since 2019
440-639-3806
Scott Dunham
Executive Chef
Serving since 2020
John Diana, PGA
Director of Golf
Serving since 2021
440-639-3811
Mike Pickett
Director of Player Development
Serving since 2022
330-285-4778
James Dobbins
Director of Golf Course Maintenance
Serving since 2012
440-639-3820
Rich Stewart
Office Manager
Serving since 1990
440-639-3802
About Rich
Rich graduated from Youngstown State University with a BSBA in accounting and a minor in management. Upon graduation, Rich began his career at Bank One in Youngstown as a staff accountant. He moved on to work for Dobson Communications, a cellular phone company. Rich joined Invited with an internship at Silver Lake Country Club before making Quail Hollow Country Club his Home Club in 1999. In his free time, Rich enjoys playing online poker, golfing, walking and listening to 80’s hair metal music as well as going to see live bands in the area. He also enjoys the company of his cat, Tawny “Kat-aen,” whom he rescued from the Club’s cart barn, adopted and nursed back to health.Contact Rich at rich.stewart@ourclub.com.
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Ashley Miller
Food & Beverage Director
Serving since 2022
440-639-3803
Sharyn Zeppo
Fitness & Wellness Manager
Serving since 2012